Scribble Ink Terms and Conditions
By booking, purchasing, subscribing to, accessing, participating in, or otherwise engaging with any Scribble Ink service, programme, platform, event, publication, resource, community, accreditation pathway, digital tool, advisory service or product, you agree to be bound by these Terms and Conditions.
If you do not agree with these Terms and Conditions, you should not use Scribble Ink services.
1. About Scribble Ink
Scribble Ink Story Consultancy is a creative story consultancy founded and operated by Nadia Gasper.
The business operates across multiple areas including:
Coaching and consultancy
Education and training
Publishing and content creation
Events and programme delivery
Research and development
Digital platforms and advisory services
These activities may be described using names such as:
Scribble Ink Academy
Scribble Ink Publishing
Scribble Ink Productions
Scribble Ink Coaching Practice
Scribble Ink Research & Development
Scribble Nation
Scribble Island
Scribble Escapes
Scribble Gigs
These names are operational descriptions only and do not constitute separate legal entities.
2. Services Covered
These Terms apply to all Scribble Ink services, programmes, products, platforms and activities, including but not limited to:
Scribble Island Coaching, including Foundation, Growth and Mastery Sessions
Scribble Ink Academy
Scribble Nation workshops and communities
Scribble Escapes retreats and away days
Scribble Gigs commissions and delivery programmes
Creative writing courses and challenges
Accreditation, awards and certification pathways
Workbooks, Scribble Scrolls (SRNs), templates and learning resources
Digital subscriptions and memberships
Advisory Board services and AI-powered advisory tools
Podcasts, newsletters and Substack content
Publications, research outputs and educational resources
Speaking engagements and collaborations
Research, evaluation and development activities
Merchandise and branded materials
Additional programme-specific policies may apply where stated.
3. Booking and Confirmation
A booking is only confirmed once:
Payment or deposit has been received, where applicable; and
Confirmation has been issued by Scribble Ink.
Where access to a service or event forms part of an eligible paid subscription or membership, confirmation of that access may constitute the booking requirement in place of a separate payment.
All services are subject to availability and are generally allocated on a first-come, first-served basis.
Scribble Ink reserves the right to decline, postpone or cancel bookings where:
Capacity is limited.
Required information has not been provided.
The project or request is not a suitable fit.
Circumstances outside reasonable control affect delivery.
4. Fees and Payment
Fees will be communicated before purchase or booking.
Depending on the service, payment may be structured as:
Full upfront payment
Deposit plus balance
Instalment plans
Milestone payments
Subscription payments
Unless otherwise agreed:
Payment must be received before delivery begins.
Late payment may result in delayed or suspended services.
Refunds, Cancellations and Credit Notes
Bookings and payments for scheduled Scribble Ink services are generally non-refundable.
Once a booking is confirmed, Scribble Ink may begin allocating time, preparing materials, undertaking pre-session work and reserving capacity that may no longer be available to another client or participant.
Where a client or participant can no longer attend or proceed:
Refunds are not automatically provided for cancellations, missed sessions or changes of mind.
Where sufficient notice is provided, rescheduling may be available for eligible services in accordance with the relevant booking terms.
In extenuating circumstances, Scribble Ink may, at its discretion, offer a credit note or voucher for some or all of the amount paid.
Credit may be used towards another eligible Scribble Ink service or product, such as a future coaching session, workshop, course, publication or other available offering.
Unless otherwise stated when issued, credit notes and vouchers must be redeemed within six months of the date of issue.
Credit notes and vouchers may be subject to additional conditions communicated at the time of issue.
The issuing of a refund, credit note, transfer or alternative arrangement remains at Scribble Ink’s discretion, except where the customer has a statutory right to a refund or other remedy.
Where Scribble Ink cancels a service and cannot provide a suitable alternative, an appropriate refund or alternative arrangement will be offered.
Nothing within these Terms limits or excludes any statutory rights available under applicable UK consumer legislation.
5. Consumer Bookings: Coaching and Individual Sessions
The following provisions apply to coaching and other individually booked sessions. Scribble Nation workshops are subject to the specific provisions set out in Section 7.
Rescheduling and Cancellations
One reschedule may be permitted with a minimum of 48 hours’ notice.
Less than 48 hours’ notice may result in the session being forfeited.
Missed sessions and no-shows are non-refundable.
Where extenuating circumstances apply, Scribble Ink may offer a credit note, voucher, transfer or alternative arrangement at its discretion in accordance with Section 4.
If Scribble Ink cancels a session:
An alternative date will be offered; or
A refund or other appropriate remedy may be provided where an alternative cannot reasonably be arranged.
Session Conduct
Sessions begin and end at the scheduled time.
Late arrival may reduce the available session time.
Clients are responsible for accessing relevant links, venues, resources and materials.
Pre-Session Preparation
Unless otherwise agreed:
Pre-reading is limited to 15 pages per session.
Materials must be submitted at least 24 hours before the session.
6. Group Sessions, Communities and Programmes
Participants agree to contribute to respectful, collaborative and inclusive learning environments.
Participants must:
Engage respectfully.
Maintain confidentiality where appropriate.
Avoid harmful, disruptive or discriminatory behaviour.
Scribble Ink reserves the right to remove participants without refund where conduct is abusive, harassing, discriminatory, unsafe or disruptive to the learning environment.
Participants may not independently record, redistribute or reproduce sessions without permission unless explicitly stated otherwise.
7. Scribble Nation
Scribble Nation offers scheduled open sessions and demand-led workshops, including workshops connected to focuses within the Scribble Ink Coaching Pathways.
Workshop Requests
Submitting a workshop request expresses interest only and does not constitute a booking, reservation, payment or commitment to attend.
When sufficient interest has been received in a particular workshop, Scribble Ink may schedule a live session and contact those who requested it.
Requesting a workshop does not guarantee that it will be scheduled or that a particular date, time or format will be offered.
Once a workshop is scheduled, participants who wish to attend must book their place through the relevant booking route or access the session through an eligible Scribble Ink subscription.
Workshop Bookings, Cancellations and Credits
A place on a Scribble Nation workshop is confirmed once the participant has successfully booked their place or redeemed eligible subscriber access.
Scribble Nation workshop bookings are non-refundable once confirmed, subject to applicable statutory consumer rights.
If a participant is unable to attend:
They may contact Scribble Ink to discuss whether an alternative arrangement or credit can be offered.
Any credit note, voucher, transfer or alternative arrangement is offered at Scribble Ink’s discretion and is not automatically guaranteed.
Failure to attend, late arrival or leaving a workshop early does not automatically entitle a participant to a refund, transfer or credit.
Workshop bookings cannot be transferred to another person or session unless otherwise stated or agreed by Scribble Ink.
These workshop-specific provisions apply instead of the rescheduling provisions in Section 5.
If Scribble Ink cancels a workshop, participants who purchased an individual ticket will be offered an alternative arrangement or an appropriate refund.
Moving Notebooks and Recordings
Scribble Nation workshops may be recorded by Scribble Ink and transformed into a Moving Notebook, capturing selected activities, ideas and moments from the session.
Participants will be informed when a session is being recorded.
Participants must not independently record, reproduce, redistribute or commercially exploit Scribble Nation sessions or Moving Notebooks without permission.
Where a Moving Notebook forms part of a workshop, participants who booked the session will receive access to the full Moving Notebook following the workshop.
Scribble Ink may create and share edited extracts, trailers or selected Moving Notebooks for promotional, educational or other purposes, subject to applicable consent and privacy requirements.
Moving Notebooks are provided for the recipient’s personal use unless otherwise stated.
Portfolio Attachments
Artists who book their place and attend a Scribble Nation workshop from start to finish may request a Portfolio Attachment as a record of their attendance.
Upon request, participants will receive a certificate confirming their participation in the workshop and identifying the session attended and areas covered.
Portfolio Attachments:
Are issued on request following verified attendance.
May be used within an external learning, creative or professional portfolio at the recipient’s own discretion.
May be used as evidence of participation in self-directed learning or professional development.
Do not include a transcript.
Do not constitute a formal qualification, accredited award or Scribble Ink Certificate of Completion.
Certificates of Completion are subject to the separate completion requirements applicable to eligible Scribble Online courses and complete Scribble Island Foundation, Growth and Mastery session stacks.
8. Digital Products, Memberships and Subscriptions
Digital products may include:
PDFs
Downloadable resources
Templates
Workbooks
Audio and video content
Academy resources
Digital publications
Clients are responsible for ensuring compatibility with their devices and software.
Where digital content becomes available immediately after purchase, statutory cancellation rights may be affected in accordance with applicable consumer law.
Memberships and Subscriptions
Memberships may be billed monthly, annually or on another recurring basis.
Benefits apply only while membership remains active.
Members may cancel subscriptions at any time.
Cancellation prevents future payments but does not automatically generate a refund for payments already made.
Subscription fees are generally non-refundable.
Failure to make payment may result in suspension or termination of access.
Where a subscription includes access to Scribble Ink events, workshops, courses, resources or other benefits, availability and any programme-specific booking conditions continue to apply.
9. Scribble Ink Academy, Advisory Board and AI-Supported Services
Scribble Ink Academy is a learning and development platform supporting writers, artists, creative entrepreneurs and lifelong learners.
The Academy may provide access to:
Educational advisors
Coaches and mentors
Facilitators
AI-powered advisors
Assessment tools
Professional development resources
These services are educational and developmental in nature.
Users acknowledge that:
Advice may not be suitable for every circumstance.
Outcomes cannot be guaranteed.
Advice does not constitute legal, financial, medical, therapeutic, tax or regulated professional advice.
Users remain responsible for decisions based upon information provided.
The Advisory Board exists to support learning, planning, organisation, accountability and informed decision-making.
Final decisions and actions remain the sole responsibility of the user.
10. Virtual Assistant and Senior Coordinator Services (Sade)
Scribble Ink may provide access to virtual assistants, AI-powered coordinators, chatbots, automated support tools and enquiry systems, including services operating under the name “Sade”.
These services are designed to help users:
Navigate Scribble Ink programmes and pathways.
Complete enquiries and discovery activities.
Access information and resources.
Organise next steps.
Sade is intended as an informational and coordination tool only.
Sade is not authorised to:
Enter into contracts.
Confirm bookings.
Approve accreditation.
Guarantee opportunities or outcomes.
Make legally binding commitments on behalf of Scribble Ink.
Users remain responsible for verifying important information and making informed decisions.
11. User Responsibility
Users remain responsible for:
The quality and originality of their work.
Meeting deadlines and requirements.
Applying feedback appropriately.
Maintaining records of progress.
Verifying information relevant to their circumstances.
Their academic, creative, professional and business decisions.
Participation in Scribble Ink services does not guarantee:
Publication
Accreditation
Funding
Employment
Representation
Commercial success
Professional opportunities
12. Accreditation, Awards, Certificates and Recognition
Scribble Ink may offer certificates, Portfolio Attachments, badges, awards, accreditation pathways, fellowships, apprenticeships, scholarships and other recognition programmes.
Different forms of Scribble Ink recognition have different requirements and should not be considered equivalent.
Portfolio Attachments
Portfolio Attachments recognise verified attendance at eligible Scribble Nation workshops.
They provide a record of participation and do not include a transcript or represent a formal qualification, accredited award or Certificate of Completion.
Certificates of Completion
Certificates of Completion recognise the completion of specified learning or coaching requirements, including eligible Scribble Online courses and complete Scribble Island Foundation, Growth and Mastery session stacks.
Certificates of Completion may be accompanied by a transcript outlining relevant learning, skills, knowledge or competencies where applicable.
Other Awards and Recognition
Other awards, certificates, accreditation or recognition may carry additional participation, completion, evidence or assessment requirements.
Depending on the programme, participants or applicants may be required to:
Complete learning activities.
Meet attendance requirements.
Submit evidence or coursework.
Demonstrate learning outcomes.
Meet assessment criteria published within programme materials, accreditation guides or schemes of work.
Where assessment forms part of a programme, submissions may be assessed against published standards.
Scribble Ink reserves the right to:
Request additional evidence.
Moderate assessments.
Verify authenticity.
Withhold recognition where applicable requirements or standards have not been met.
Authenticity of Submissions
Where participants submit work for assessment or recognition, they confirm that the work:
Is their own original work.
Accurately represents their contribution.
Does not knowingly infringe the rights of others.
Recognition may be withdrawn where fraud, plagiarism or misconduct is identified.
No Guarantee
Awards, certificates, Portfolio Attachments and other forms of recognition do not guarantee:
Employment
Funding
Publication
Representation
Commercial success
13. Coaching Relationship
Scribble Ink provides coaching and consultancy services rather than guaranteed outcomes.
Coaching is collaborative and discretionary.
Clients remain responsible for implementation, decision-making and outcomes.
Editing services are not included unless explicitly agreed.
14. Intellectual Property
All Scribble Ink frameworks, methodologies, teaching materials, templates, branding, content, resources, publications and programme materials remain the intellectual property of Scribble Ink unless otherwise stated.
These materials may not be:
Reproduced.
Distributed.
Sold.
Repurposed commercially.
Used to create competing services.
Creative Ownership
Clients retain ownership of their original creative work.
15. Publications, Writings and Research
Scribble Ink may publish:
Research outputs
Articles and essays
Academic writing
Fiction and creative works
Educational materials
Interviews and case studies
Commentary and opinion pieces
Published content is provided for educational, informational and creative purposes.
It should not be interpreted as professional advice.
Opinions expressed represent the views of the author at the time of publication.
Research outputs may evolve as knowledge, evidence and practice develop.
16. Submissions and Release
By submitting work to Scribble Ink, users confirm:
They are the original creator or authorised rights holder.
They grant permission for review and feedback.
They accept responsibility for copyright registration and protection where applicable.
17. Business-to-Business Partnerships
For organisational partnerships:
Scope of work will be agreed in writing.
Fees may follow milestone or project structures.
Partners remain responsible for participant management, safeguarding, staffing and logistics unless otherwise agreed.
Additional work outside the agreed scope may incur additional fees.
18. Monitoring, Evaluation and Research
Programmes may involve:
Attendance monitoring
Evaluation activity
Feedback collection
Impact reporting
Anonymised findings may be used for:
Internal development
Research
Publications
Case studies
Personally identifiable information will not be used without consent.
19. Confidentiality
Both parties agree to protect confidential and sensitive information.
Confidential information may only be disclosed:
With permission.
Where legally required.
Where safeguarding concerns arise.
20. Data Protection and Privacy
Personal data is stored securely and processed in accordance with applicable UK data protection legislation.
Information may be shared with trusted service providers where necessary for service delivery, including payment processors, booking systems, communication tools and learning platforms.
Personal data is never sold to third parties.
21. Media and Promotion
Programmes, workshops and events may occasionally be photographed, recorded or otherwise documented.
Where applicable:
Advance notice will be provided.
Consent and opt-out procedures will be followed where appropriate.
Where Scribble Nation sessions are recorded for the creation of Moving Notebooks, the additional provisions in Section 7 apply.
22. Safeguarding and Child Protection
Participants under 16 years of age require parental or guardian consent where applicable.
Safeguarding procedures must be followed at all times.
Breaches may result in immediate removal or referral where appropriate.
23. Equality, Diversity and Inclusion
Scribble Ink is committed to inclusive, respectful and accessible practice.
Participants, clients, partners and collaborators are expected to contribute to safe and welcoming environments.
24. Liability
Scribble Ink will deliver services with reasonable care and skill.
To the fullest extent permitted by law, Scribble Ink shall not be liable for:
Indirect or consequential losses.
Loss of profits, opportunities, funding or contracts.
Outcomes dependent upon client actions.
Decisions made using Academy resources, advisory tools, AI systems or published content.
Technical interruptions beyond reasonable control.
Nothing in these Terms excludes liability where exclusion would be unlawful.
25. Force Majeure
Scribble Ink is not liable for delays, interruptions or inability to perform services due to circumstances beyond reasonable control, including:
Illness
Technical failures
Transport disruption
Extreme weather
Government restrictions
Emergencies
Alternative arrangements will be offered where reasonably possible.
26. Termination
Scribble Ink may suspend or terminate services where:
These Terms are breached.
Payment is not received.
Behaviour is inappropriate or harmful.
Continued participation is no longer viable.
Fees for work already completed remain payable.
27. Platform Development and Changes
Scribble Ink operates an evolving ecosystem of programmes, platforms, advisory tools and learning environments.
Features, content, advisors, accreditation pathways, technologies, pricing structures and user experiences may change over time.
Scribble Ink reserves the right to:
Add, modify or remove services.
Update programme content.
Introduce new pathways and features.
Amend pricing structures.
Update these Terms and Conditions.
Continued use of Scribble Ink services constitutes acceptance of any updated Terms.
28. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes arising from the use of Scribble Ink services shall be subject to the exclusive jurisdiction of the courts of England and Wales.