By booking, purchasing, subscribing to, accessing, participating in, or otherwise engaging with any Scribble Ink service, programme, platform, event, publication, resource, community, accreditation pathway, digital tool, advisory service, or product, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms and Conditions, you should not use Scribble Ink services.1. About Scribble Ink

Scribble Ink Story Consultancy is a creative story consultancy founded and operated by Nadia Gasper.

The business operates across multiple areas including:

• Coaching and consultancy
• Education and training
• Publishing and content creation
• Events and programme delivery
• Research and development
• Digital platforms and advisory services

These activities may be described using names such as:

• Scribble Ink Academy
• Scribble Ink Publishing
• Scribble Ink Productions
• Scribble Ink Coaching Practice
• Scribble Ink Research & Development
• Scribble Nation
• Scribble Island
• Scribble Escapes
• Scribble Gigs

These names are operational descriptions only and do not constitute separate legal entities.2. Services Covered

These Terms apply to all Scribble Ink services, programmes, products, platforms and activities, including but not limited to:

• Scribble Island Coaching (Foundation, Growth and Mastery)
• Scribble Ink Academy
• Scribble Nation workshops and communities
• Scribble Escapes retreats and away days
• Scribble Gigs commissions and delivery programmes
• Creative writing courses and challenges
• Accreditation, awards and certification pathways
• Workbooks, Scrolls (SRNs), templates and learning resources
• Digital subscriptions and memberships
• Advisory Board services and AI-powered advisory tools
• Podcasts, newsletters and Substack content
• Publications, research outputs and educational resources
• Speaking engagements and collaborations
• Research, evaluation and development activities
• Merchandise and branded materials

Additional programme-specific policies may apply where stated.

3. Booking and Confirmation

A booking is only confirmed once:

• Payment or deposit has been received; and
• Confirmation has been issued by Scribble Ink.

All services are subject to availability and are allocated on a first-come, first-served basis.

Scribble Ink reserves the right to decline, postpone or cancel bookings where:

• Capacity is limited.
• Required information has not been provided.
• The project is not a suitable fit.
• Circumstances outside reasonable control affect delivery.4. Fees and Payment

Fees will be communicated before purchase or booking.

Depending on the service, payment may be structured as:

• Full upfront payment.
• Deposit plus balance.
• Instalment plans.
• Milestone payments.
• Subscription payments.

Unless otherwise agreed:

• Payment must be received before delivery begins.
• Late payment may result in delayed or suspended services.

Refunds and Exchanges

• Deposits are generally non-refundable once preparation and time allocation have commenced.
• Services already delivered are non-refundable.
• Scheduled services may be non-refundable where preparation has already taken place.
• Transfers or exchanges may be offered at Scribble Ink's discretion.

Nothing within these Terms affects any statutory rights available under applicable UK consumer legislation.

5. Consumer Bookings (Coaching, Workshops and Sessions)

Rescheduling and Cancellations

• One reschedule may be permitted with a minimum of 48 hours' notice.
• Less than 48 hours' notice may result in the session being forfeited.
• Missed sessions and no-shows are non-refundable.

If Scribble Ink cancels a session:

• An alternative date will be offered; or
• A refund may be provided where appropriate.

Session Conduct

• Sessions begin and end at the scheduled time.
• Late arrival may reduce available session time.
• Clients are responsible for accessing links, venues, resources and materials.

Pre-Session Preparation

Unless otherwise agreed:

• Pre-reading is limited to 15 pages per session.
• Materials must be submitted at least 24 hours before the session.6. Group Sessions, Communities and Programmes

Participants agree to contribute to respectful, collaborative and inclusive learning environments.

Participants must:

• Engage respectfully.
• Maintain confidentiality where appropriate.
• Avoid harmful, disruptive or discriminatory behaviour.

Scribble Ink reserves the right to remove participants without refund where conduct is:

• Abusive.
• Harassing.
• Discriminatory.
• Unsafe.
• Disruptive to the learning environment.

Sessions may not be recorded, redistributed or reproduced without permission unless explicitly stated otherwise.

7. Digital Products, Memberships and Subscriptions

Digital products may include:

• PDFs.
• Downloadable resources.
• Templates.
• Workbooks.
• Audio and video content.
• Academy resources.
• Digital publications.

Clients are responsible for ensuring compatibility with their devices and software.

Where digital content becomes available immediately after purchase, statutory cancellation rights may be affected in accordance with applicable consumer law.

Memberships and Subscriptions

• Memberships may be billed monthly, annually or on another recurring basis.
• Benefits apply only while membership remains active.
• Members may cancel subscriptions at any time.
• Cancellation prevents future payments but does not generate a refund for payments already made.
• Subscription fees are generally non-refundable.
• Failure to make payment may result in suspension or termination of access.

8. Scribble Ink Academy, Advisory Board and AI-Supported Services

Scribble Ink Academy is a learning and development platform supporting writers, artists, creative entrepreneurs and lifelong learners.

The Academy may provide access to:

• Educational advisors.
• Coaches and mentors.
• Facilitators.
• AI-powered advisors.
• Assessment tools.
• Professional development resources.

These services are educational and developmental in nature.

Users acknowledge that:

• Advice may not be suitable for every circumstance.
• Outcomes cannot be guaranteed.
• Advice does not constitute legal, financial, medical, therapeutic, tax or regulated professional advice.
• Users remain responsible for decisions based upon information provided.

The Advisory Board exists to support learning, planning, organisation, accountability and informed decision-making.

Final decisions and actions remain the sole responsibility of the user.

9. Virtual Assistant and Senior Coordinator Services (Sade)

Scribble Ink may provide access to virtual assistants, AI-powered coordinators, chatbots, automated support tools and enquiry systems, including services operating under the name "Sade".

These services are designed to help users:

• Navigate Scribble Ink programmes and pathways.
• Complete enquiries and discovery activities.
• Access information and resources.
• Organise next steps.

Sade is intended as an informational and coordination tool only.

Sade is not authorised to:

• Enter into contracts.
• Confirm bookings.
• Approve accreditation.
• Guarantee opportunities or outcomes.
• Make legally binding commitments on behalf of Scribble Ink.

Users remain responsible for verifying important information and making informed decisions.

10. User Responsibility

Users remain responsible for:

• The quality and originality of their work.
• Meeting deadlines and requirements.
• Applying feedback appropriately.
• Maintaining records of progress.
• Verifying information relevant to their circumstances.
• Their academic, creative, professional and business decisions.

Participation in Scribble Ink services does not guarantee:

• Publication.
• Accreditation.
• Funding.
• Employment.
• Representation.
• Commercial success.
• Professional opportunities.

11. Accreditation, Awards, Certificates and Recognition

Scribble Ink may offer certificates, badges, awards, accreditation pathways, fellowships, apprenticeships, scholarships and recognition programmes.

Participation alone does not guarantee recognition.

Applicants may be required to:

• Complete learning activities.
• Meet attendance requirements.
• Submit evidence or coursework.
• Demonstrate learning outcomes.
• Meet assessment criteria published within programme materials, accreditation guides or schemes of work.

All submissions may be assessed against published standards.

Scribble Ink reserves the right to:

• Request additional evidence.
• Moderate assessments.
• Verify authenticity.
• Withhold recognition where standards have not been met.

Authenticity of Submissions

Applicants confirm that submitted work:

• Is their own original work.
• Accurately represents their contribution.
• Does not knowingly infringe the rights of others.

Recognition may be withdrawn where fraud, plagiarism or misconduct is identified.

No Guarantee

Awards, certificates and recognition programmes acknowledge achievement only and do not guarantee:

• Employment.
• Funding.
• Publication.
• Representation.
• Commercial success.

12. Coaching Relationship

Scribble Ink provides coaching and consultancy services rather than guaranteed outcomes.

Coaching is collaborative and discretionary.

Clients remain responsible for implementation, decision-making and outcomes.

Editing services are not included unless explicitly agreed.

13. Intellectual Property

All Scribble Ink frameworks, methodologies, teaching materials, templates, branding, content, resources, publications and programme materials remain the intellectual property of Scribble Ink unless otherwise stated.

These materials may not be:

• Reproduced.
• Distributed.
• Sold.
• Repurposed commercially.
• Used to create competing services.

Creative Ownership

Clients retain ownership of their original creative work.

14. Publications, Writings and Research

Scribble Ink may publish:

• Research outputs.
• Articles and essays.
• Academic writing.
• Fiction and creative works.
• Educational materials.
• Interviews and case studies.
• Commentary and opinion pieces.

Published content is provided for educational, informational and creative purposes.

It should not be interpreted as professional advice.

Opinions expressed represent the views of the author at the time of publication.

Research outputs may evolve as knowledge, evidence and practice develop.

15. Submissions and Release

By submitting work to Scribble Ink, users confirm:

• They are the original creator or authorised rights holder.
• They grant permission for review and feedback.
• They accept responsibility for copyright registration and protection where applicable.

16. Business-to-Business Partnerships

For organisational partnerships:

• Scope of work will be agreed in writing.
• Fees may follow milestone or project structures.
• Partners remain responsible for participant management, safeguarding, staffing and logistics unless otherwise agreed.

Additional work outside agreed scope may incur additional fees.

17. Monitoring, Evaluation and Research

Programmes may involve:

• Attendance monitoring.
• Evaluation activity.
• Feedback collection.
• Impact reporting.

Anonymised findings may be used for:

• Internal development.
• Research.
• Publications.
• Case studies.

Personally identifiable information will not be used without consent.

18. Confidentiality

Both parties agree to protect confidential and sensitive information.

Confidential information may only be disclosed:

• With permission.
• Where legally required.
• Where safeguarding concerns arise.

19. Data Protection and Privacy

Personal data is stored securely and processed in accordance with applicable UK data protection legislation.

Information may be shared with trusted service providers where necessary for service delivery, including payment processors, booking systems, communication tools and learning platforms.

Personal data is never sold to third parties.

20. Media and Promotion

Programmes, workshops and events may occasionally be photographed, recorded or documented.

Where applicable:

• Advance notice will be provided.
• Consent and opt-out procedures will be followed where appropriate.

21. Safeguarding and Child Protection

Participants under 16 years of age require parental or guardian consent where applicable.

Safeguarding procedures must be followed at all times.

Breaches may result in immediate removal or referral where appropriate.

22. Equality, Diversity and Inclusion

Scribble Ink is committed to inclusive, respectful and accessible practice.

Participants, clients, partners and collaborators are expected to contribute to safe and welcoming environments.

23. Liability

Scribble Ink will deliver services with reasonable care and skill.

To the fullest extent permitted by law, Scribble Ink shall not be liable for:

• Indirect or consequential losses.
• Loss of profits, opportunities, funding or contracts.
• Outcomes dependent upon client actions.
• Decisions made using Academy resources, advisory tools, AI systems or published content.
• Technical interruptions beyond reasonable control.

Nothing in these Terms excludes liability where exclusion would be unlawful.

24. Force Majeure

Scribble Ink is not liable for delays, interruptions or inability to perform services due to circumstances beyond reasonable control, including:

• Illness.
• Technical failures.
• Transport disruption.
• Extreme weather.
• Government restrictions.
• Emergencies.

Alternative arrangements will be offered where reasonably possible.

25. Termination

Scribble Ink may suspend or terminate services where:

• These Terms are breached.
• Payment is not received.
• Behaviour is inappropriate or harmful.
• Continued participation is no longer viable.

Fees for work already completed remain payable.

26. Platform Development and Changes

Scribble Ink operates an evolving ecosystem of programmes, platforms, advisory tools and learning environments.

Features, content, advisors, accreditation pathways, technologies, pricing structures and user experiences may change over time.

Scribble Ink reserves the right to:

• Add, modify or remove services.
• Update programme content.
• Introduce new pathways and features.
• Amend pricing structures.
• Update these Terms and Conditions.

Continued use of Scribble Ink services constitutes acceptance of any updated Terms.

27. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes arising from the use of Scribble Ink services shall be subject to the exclusive jurisdiction of the courts of England and Wales.